How to Check TM Balance and Data

Quick answer: check TM balance and usage in the GlobeOne app. For remaining data, text DATA BAL to 8080 for free or dial *143# and select MyAccount → Data Balance.

Reviewed July 30, 2026. The methods below are based on current Globe help guidance for Globe Prepaid and TM accounts.

Ways to Check TM Balance

1. Check in the GlobeOne App

1. Open the GlobeOne app.
2. Sign in and add the TM mobile number if it is not already linked.
3. Tap the TM account card on the dashboard.
4. Review load, data usage, active promos, and available account information.
5. Pull down to refresh if the balance appears outdated.

GlobeOne is the easiest option when you want load, data, promo validity, and account tools in one place.

2. Text DATA BAL to 8080

Open Messages, type DATA BAL, and send it to 8080. Globe states that this balance inquiry is free. The reply shows remaining data and relevant promo status.

3. Dial *143#

1. Open the phone dialer.
2. Dial *143# and press Call.
3. Select MyAccount.
4. Choose Data Balance or the available balance option.

The *143# menu is useful when mobile data is unavailable. Menu labels can change, so follow the current options shown on the phone.

Load Balance vs. Data Balance

Balance type	What it means	Best check
Regular load	Prepaid credit used for eligible calls, texts, promos, or services	GlobeOne or *143#
Data balance	Remaining mobile-data allowance	GlobeOne, DATA BAL to 8080, or *143#
Promo status	Active offer, remaining allowance, and validity	GlobeOne or DATA BAL to 8080

Why the TM Balance May Look Wrong

• The GlobeOne dashboard has not refreshed.
• A data session or background app consumed part of the allowance.
• A promo expired even though regular load remains.
• A recent load purchase is still processing.
• The phone is showing cached app information.

TM Balance Check Not Working

1. Confirm the TM SIM has a network signal.
2. Restart the phone and retry *143#.
3. Update GlobeOne and refresh the account card.
4. Check that the correct TM number is linked.
5. Keep proof of payment if a recent load is missing.
6. Dial 808 from TM or use Globe support if the balance still does not update.

Frequently Asked Questions

Is DATA BAL to 8080 free?

Yes. Globe’s current mobile-data guidance states that the DATA BAL inquiry is free.

Can I check TM data without internet?

Yes. Text DATA BAL to 8080 or use the *143# menu while the SIM has a network signal.

Where can I see promo validity?

Check the TM account in GlobeOne or the reply sent after a DATA BAL inquiry.

Does SIM registration prevent load from expiring?

No. SIM registration and prepaid load or promo validity are separate. Keep the SIM active according to TM’s current validity rules.

Official reference: Globe Mobile Data FAQs.